Robotic Process Automation is a software technology that used intelligent automation principles and technologies to develop and deploy software robots or ‘bots’ (because shorter forms are always fun) to perform repetitive mundane tasks instead of getting performed by human resources. The RPA robots can learn and mimic human actions like understand data from digital systems, perform analyses, key in the correct information, extract information from screens, navigate through the systems and interact with software as a human worker would do. The RPA robots are faster, provide accuracy, work with better precision, and can work round the clock, unlike human workers. The integration of user interface interactions and APIs enables RPA robots to perform repetitive tasks on enterprise applications and systems by following a script that emulates human actions.
An enterprise can benefit greatly from RPA adoption. These include:
RPA can stream the workflows and free up the human resources the mundane and repetitive tasks and result in enhanced productivity and performance. It can also increase employee satisfaction.
RPA eliminates the mundane and repetitive tasks so that the resources can be allocated to more important tasks that require human intelligence and reasoning that results in improved ROI and RPA solutions like akaBot can result in up to an 80% reduction in costs.
RPA robots can be programmed to perform repetitive tasks in a particular manner and pattern thus providing improved accuracy and specific tasks that particularly require high precision like compliance and regulatory can be performed efficiently.
RPA technology is non-invasive which means it does not require any specialized systems or applications to be built or transformation of legacy systems to perform tasks. The RPA robots operate and execute tasks using the presentation layer.
The RPA bots can work tirelessly 24/7 without any interference or interruption.
There are many other benefits as illustrated by the image below.
At a first glance, Robotic Process Automation looks very promising, with great scope for any business enterprise. While RPA can improve productivity, result in cost savings and automate repetitive tasks, the organizational culture occupies a vital position in its implementation. Automating the tasks that were once performed by Human Resources will require the workforce to step up in their job roles and perform more critical tasks that require analytical and problem-solving skills. It will require employees to take up higher-level roles and it will be the duty of the organization to encourage and promote such changes in the workforce. An organization must encourage innovation and the workforce must adapt to the new responsibilities to make automation and digital transformation a success in any enterprise.
A technology like RPA can transform how enterprises operate and perform business. Robotic Process Automation can take up low-value and repetitive tasks freeing the workforce to perform operations that will bring success and growth to an enterprise. RPA robots not only perform the same tasks faster but eliminate the need for an employee for that task. It will push the workforce to upgrade themselves to be able to execute higher-level problem-solving tasks and simultaneously push the enterprises to encourage a culture of learning. This will result in improved productivity, better allocation of human resources, savings on operational costs, and increased profitability.
Robotic Process Automation is not limited to any one or a set of industries, but its applications can be found across all industries. Some of them are listed below:
Banking is one industry that has stayed ahead in the automation game. Processes such as Loan Processing, Account Opening and Account Closure, Customer Service, Know Your Customer (KYC Processing), Credit Card Processing, document processing with Intelligent Document Processing (IDP) technology, and many more can be easily optimized with RPA adoption and hyper-automation.
Another industry that has always matched pace with technology is the insurance sector. The processes that can be optimized with RPA in this industry are Claims Processing, Regulatory Compliance, Policy Cancellation, and Form Registration, all of the manual data entry processes and even legacy modernization has attracted RPA robots integration to smooth out the process in many big insurance companies.
The manufacturing industry in general is a complex one, and so is the shop floor(s) of any manufacturing unit. Inventory Management, Invoice Processing, Inventory Reporting, Bill of Material Generation, and Order Fulfillment Automation are some of the processes that can be optimized to achieve increased efficiency and productivity for a manufacturing company.
With advancements in technology and we are moving ahead in this digital era, customers have high expectations when it comes to Telecom service providers. Telecom companies can transform processes like Network Management, Data Management, Expense Control, enhanced Billing and Invoicing, and Customer Management with Robotic Process Automation.
The oil and Gas Industry has a scope, better than any other industry when it comes to RPA and process automation. Examples of RPA use cases for this industry include Optimization of monitoring and maintenance of oil pipelines, Close Process Automation, Revenue Calculation, Logistics, and Shipment Management, Handling Fluctuating Barrel Prices, and Automation of compliance regulations.
Our RPA solution akaBot is not just an RPA tool but it's a comprehensive solution. akaBot is completely No-Code, drag and drop enables system and works seamlessly with legacy systems, Microsoft products, web applications, etc. We provide comprehensive RPA services with akaBot which includes process assessment, akaBot implementation, training to the staff, and 24/7 maintenance and operation support in a faster, better, and cost-effective manner. We also provide readymade RPA Solutions that are tailor-made for each industry for all the common and most requested processes that you can choose from.