DUTCH HEALTH INSURANCE

COMPANY

Healthcare Insurance Reference Case

WEM No Code Platform

About the Reference Case

 

This organization is one of the biggest health care coverage organizations in the Netherlands. It is part of an insurance group and carries out health insurance for different brands. The company wanted unified customer services for all the brands and knowledge management teams. The challenge was maintaining the source code and content. In a joined development team, a knowledge management system and a dynamic dialogue support system were built, in which all insurance policy information and process information are stored.

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