DUTCH HEALTH INSURANCE
Healthcare Insurance Reference Case
WEM No Code Platform
About the Reference Case
This organization is one of the biggest health care coverage organizations in the Netherlands. It is part of an insurance group and carries out health insurance for different brands. The company wanted unified customer services for all the brands and knowledge management teams. The challenge was maintaining the source code and content. In a joined development team, a knowledge management system and a dynamic dialogue support system were built, in which all insurance policy information and process information are stored.
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